At Abdullah Scents, we are committed to delivering your order safely and on time. Please read our shipping and delivery policy below.

Order Processing

• Orders placed before 5:00 PM (Pakistan Standard Time) are processed and dispatched on the same working day.

• Orders placed after 5:00 PM will be processed and dispatched on the next working day.

• Orders received on Sundays or Pakistan’s public holidays will be processed on the next business day.

Delivery Time

• Standard delivery time is 5–7 working days after dispatch.

• Delivery times may vary depending on your location, weather conditions, public holidays, or courier service delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Courier Partners

We work with trusted courier services to ensure your order reaches you safely and securely.

Delivery Delays

While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Public holidays

• Extreme weather conditions

• Courier operational delays

• Remote delivery locations

Incorrect Shipping Information

Please ensure your shipping address and contact details are complete and accurate when placing your order.

Abdullah Scents is not responsible for delivery delays caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

Order Tracking

Once your order has been dispatched, you will receive tracking details (where available) via SMS, email, or WhatsApp, allowing you to monitor your shipment.

Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, the courier may attempt redelivery or return the parcel to us. Additional shipping charges may apply for re-dispatching the order.

Contact Us

If you have any questions regarding shipping or delivery, please feel free to contact our customer support team. We’re always happy to assist you.